UBU
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Terms of Service

These Terms of Service govern your access to and use of the Ubu mobile application, website, and related language-learning services.

Last updated: August 27, 2026Effective date: August 27, 2026

1. Acceptance of Terms

By downloading, accessing, creating an account for, or using Ubu, you agree to these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you should not access or use the Ubu services.

If you are using Ubu on behalf of another person or organization, you represent that you have the authority required to accept these Terms on their behalf.

2. About Ubu

Ubu is a language-learning platform designed for users who want to learn and practice languages through lessons, vocabulary, exercises, progress tracking, and related learning experiences.

Ubu is intended for a broad range of language learners and is not limited to a single age group. Certain learning content, difficulty levels, recommendations, or experiences may be adapted based on information such as selected age group, language, proficiency level, or learning preferences.

Features and available learning content may vary by language, account, application version, device, region, or stage of product development.

3. Eligibility and Age

You may use Ubu only if you are permitted to do so under the laws that apply to you.

Users must meet any minimum age, legal capacity, or consent requirements applicable in their country or region.

Where applicable law requires permission from a parent or legal guardian before a user may create an account or use an online service, that permission must be obtained before using Ubu.

A parent or legal guardian who has questions regarding an account used by a younger user may contact us at support@ubuapp.mn.

4. User Accounts

Some Ubu features require an account. When creating or using an account, you agree to provide information that is accurate to the best of your knowledge and to keep relevant account information reasonably current.

You are responsible for maintaining the security of your account, credentials, device, and authentication methods.

You must not share passwords, verification codes, authentication tokens, or other sensitive account credentials with unauthorized persons.

If you believe your account has been accessed without permission, contact us as soon as possible at support@ubuapp.mn.

5. Acceptable Use

You agree to use Ubu only for lawful and legitimate purposes.

You must not:

  • Use Ubu in violation of applicable laws or regulations.
  • Attempt to access another user's account without authorization.
  • Share, steal, misuse, or attempt to obtain another user's authentication credentials.
  • Attempt to bypass, disable, interfere with, or defeat security, authentication, usage limits, or technical protections.
  • Reverse engineer, reproduce, copy, scrape, or extract Ubu systems or content except where expressly permitted by applicable law.
  • Use automated systems to overload, disrupt, attack, or improperly interact with Ubu infrastructure.
  • Introduce malware, harmful code, or other material intended to interfere with the service.
  • Use Ubu to engage in fraud, harassment, impersonation, abuse, or other harmful behavior.
  • Misuse Ubu content or services for unauthorized commercial distribution.

6. Learning Content

Ubu provides language-learning materials for educational and informational purposes.

Learning results vary between users. Ubu does not guarantee a particular level of fluency, examination result, academic outcome, certification, employment result, or other specific learning outcome.

Vocabulary, translations, pronunciation guidance, exercises, and other educational materials may be updated, corrected, replaced, expanded, or removed as the service develops.

Where automated or artificial-intelligence-assisted learning features are offered in the future, generated feedback may not always be complete or error-free and should be treated as a learning aid rather than an authoritative professional opinion.

7. Intellectual Property

Ubu, including its software, interface, branding, designs, graphics, text, course structure, learning materials, and other service content, may be protected by copyright, trademark, and other intellectual property laws.

Subject to these Terms, Ubu grants you a limited, personal, non-exclusive, non-transferable, and revocable right to use the service for its intended purpose.

These Terms do not transfer ownership of Ubu software, branding, content, or other intellectual property to you.

You may not reproduce, distribute, sell, sublicense, republish, or commercially exploit protected Ubu content unless you have received permission or applicable law expressly permits it.

8. Third-Party Services

Ubu may rely on third-party services to provide certain functionality, including infrastructure, authentication, phone verification, hosting, network delivery, or other technical services.

These third-party services may be governed by their own terms and privacy practices.

Ubu is not responsible for independent third-party services that are outside our reasonable control, although we aim to select and use service providers appropriate for the functions they perform.

9. Suspension and Termination

We may restrict, suspend, or terminate access to Ubu where reasonably necessary to:

  • protect users or service security;
  • investigate suspected fraud, misuse, or abuse;
  • respond to a material violation of these Terms;
  • comply with applicable law or lawful requests;
  • protect Ubu infrastructure or other users;
  • discontinue or materially change a service.

Where appropriate and reasonably possible, we may provide notice or an opportunity to resolve an issue before permanent termination.

10. Account Deletion

You may request deletion of your Ubu account and associated personal information.

Where available, an authenticated account may be deleted from:

Ubu → Profile → Бүртгэл устгах

If you cannot access the app, you may submit an account deletion request through:

https://ubuapp.mn/account-deletion

Account deletion may permanently remove profile information, authentication sessions, learning progress, and other personal data directly associated with the account.

Limited information may be retained where reasonably necessary for security, fraud prevention, legal compliance, dispute resolution, or backup and disaster-recovery purposes. Such information will not be retained longer than reasonably necessary for the applicable purpose.

11. Service Availability

We aim to keep Ubu available and reliable, but uninterrupted or error-free operation cannot be guaranteed.

The service may occasionally become unavailable due to maintenance, upgrades, technical failures, internet or infrastructure issues, security incidents, provider outages, or circumstances outside our reasonable control.

We may modify, add, remove, or discontinue features or content as Ubu develops.

12. Disclaimers

To the extent permitted by applicable law, Ubu is provided on an “as is” and “as available” basis.

We do not guarantee that all learning content will always be complete, current, uninterrupted, or free from errors.

Ubu is a language-learning tool and does not replace professional educational, legal, medical, financial, or other regulated professional advice.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable consumer protection law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Ubu and its operators will not be liable for indirect, incidental, special, consequential, exemplary, or similar damages arising from or related to use of, inability to use, or reliance on the service.

This includes, where legally permitted, losses resulting from service interruptions, loss of progress, unauthorized access, device or network failures, or reliance on educational content.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

14. Privacy

Your use of Ubu is also subject to our Privacy Policy, which explains how we collect, use, protect, retain, and delete personal information.

https://ubuapp.mn/privacy

15. Changes to These Terms

We may update these Terms to reflect changes to Ubu, applicable laws, platform requirements, security practices, or the way our services operate.

The latest version will be published at https://ubuapp.mn/terms.

When changes are material, we may provide additional notice where appropriate or legally required.

Continuing to use Ubu after updated Terms take effect constitutes acceptance of those updated Terms to the extent permitted by law.

16. Applicable Law

These Terms are interpreted and applied subject to applicable laws and mandatory consumer rights.

Nothing in these Terms is intended to remove or restrict rights that cannot legally be waived under the laws applicable to a user.

Any dispute should first be raised with Ubu support so that we have a reasonable opportunity to investigate and resolve the matter.

17. Contact

If you have questions about these Terms, your Ubu account, or the service, contact us using the information below.